Healthcare IT: How good is your strategy?

November 6, 2009

Patient Relationship Management, start at the top

Filed under: Rants & Musings,change management,patient relationship management — Paul Roemer @ 12:49 pm
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The customer in this news article wrote a letter to Sir Richard Branson, Chairman of Virgin Atlantic. His letter is a must read for anyone who is in need of a smile. The text below is from Fox News. Paste the link-the photos are critical to the story.

A passenger who wrote a letter of complaint to Virgin Atlantic expressing his dissatisfaction with the in-flight food is now being offered the chance to be a food tester for the airline, the Daily Telegraph reported.

The passenger’s complaint to Virgin chief executive Sir Richard Branson was written after a flight from Mumbai to Heathrow on Dec. 7 last year and has been widely praised for its humor.

http://www.telegraph.co.uk/travel/travelnews/4344890/Virgin-the-worlds-best-passenger-complaint-letter.html

saint

 

EHR Tips for supplementing ARRA funding

Filed under: Rants & Musings,Who's Running the Show?,healthcare 2.0 — Paul Roemer @ 11:08 am
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tipjar

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