Healthcare EHR/HIT Strategy
These are the consulting services we provide hospitals.
Program Management:
We work with hospital CIOs and COOs as their advocate by serving as the program management officer (PMO). We define functional requirements, select software, and manage IT applications vendors for enterprise applications like EHR, CRM, and ERP.
Operational Efficiency:
We work with the hospital C-suite to identify, define, and implement a unique set of business processes and business rules, eliminating duplicated processes and those which do not add value. The output is a single set of best practices processes and rules.
Change Management:
Enterprise applications will alter business processes and impact most employees and patients. Without a rigorous change management effort, the impact of the application on the hospital’s processes and people will be a disaster. We figure out what must change, how it will change, and how to pull it off.
Patient Relationship Management (PEM):
This is the hospital equivalent of Customer Relationship Management (CRM). On a PEM project we define the requirements, select an application vendor, define the processes, and manage the project to completion.
I would like to know more about your organization. I work in the HIT space. The focus of our business is Oncology. However, we have delivered a great deal of work to the general healthcare sector. My questions are in the areas of what the current adminstations focus is on, your company’s knowledge of that foucus and how you might be able to guide us to how we can contribute our healthcare IT expertise. As mentioned above, I would also like to know about the “partnerships” that is mentioned on you site and if that may be an area where my company might be able to contribute. Thank you for your attention. I look forward to your response. -Phil
Comment by Phil — November 12, 2009 @ 11:42 am |