Can we build an Enhanced Healthcare Operations Map–e-HOM to create a standards for processes within the healthcare industry?

Without such a map, knowing which processes are involved with which systems and knowing where to apply change management is like shooting in the dark. I’ve asked and searched, and there does not appear to be anything like e-HOM.

The telecommunications industry has such a model, e-TOM, a global standard.

I think that with the gray matter we have in this group, we could make a good stab at building our own healthcare operations map. Please take a look at the diagram and let me know your thoughts as to how we can edit that diagram to create our own. What word would you change, what would you add, what relationships would you add or delete? For example, we would change “customer” to patient. Where would you add “EHR”, registration, etc?

I’ll take point on pulling it together.  Please email me your ideas paulroemer@healthcareitstrategy.com

Thanks.