Where workflow goes to die

There are two types of business processes; easily repeatable processes (ERP), and Barely repeatable processes. Most of the real work that needs to be done in EHR workflow improvement happens in the blank white space between the boxes on the org chart. That’s where you’ll find a lot of the BRPs–Barely Repeatable Processes.

It is easy to automate the ERPs, and nearly impossible to automate the BRPs. If you can’t reform either set of processes with your EHR all you have implemented is a very expensive chart scanner.

Paul M. Roemer
Chief Imaginist, Healthcare IT Strategy